TLCHD Launches 8-Volunteer Cyclosporiasis Hotline as Calls Surge Across 130-Employee Department
Updated
Updated · WTVG · Jul 21
TLCHD Launches 8-Volunteer Cyclosporiasis Hotline as Calls Surge Across 130-Employee Department
1 articles · Updated · WTVG · Jul 21
Summary
Eight Medical Reserve Corps volunteers are now staffing a new TLCHD cyclosporiasis hotline — 419-213-2884, open weekdays from 9 a.m. to 3 p.m. — after residents flooded the department with calls and walk-ins.
130 employees across clinics, vital statistics and other units had been fielding outbreak questions, prompting the health department to shift inquiries to a dedicated line and ease pressure on regular staff.
25 to 30 calls have already come in since launch, with early questions focused on symptoms and transmission but more recent ones centering on test results and how to report them.
The hotline also helps residents complete Ohio Department of Health survey links on food history and symptoms, information officials say is critical to tracing the source of the outbreak.