Amex Denies $0.86 Fraud Claim on Malaysia-Linked Card Charge

1 articles · Updated · One Mile at a Time · Aug 4

$0.86 and $2.46 charges billed in Malaysian ringgit hit the author's Amex Business Platinum in July, and Amex rebilled one disputed Google transaction after rejecting the fraud claim.
Amex cited a receipt as proof of authorization, but the attached customer email did not belong to the cardholder, who said the card is rarely used and not tied to recurring Google payments.
A second, earlier case involved more than $380 in Malaysia-linked Grab transactions on a Citi Double Cash card that also had not been used in Malaysia.
Both compromised cards were carried on a recent Malaysia trip but not used there, leading the author to suspect the card details were copied from personal belongings rather than stolen through a single issuer breach.