Travelodge Pays Hannah Stephenson £2,000 After 100-Plus Bed Bug Bites in Cambridge
Updated
Updated · The Sun · Aug 9
Travelodge Pays Hannah Stephenson £2,000 After 100-Plus Bed Bug Bites in Cambridge
3 articles · Updated · The Sun · Aug 9
Summary
More than 100 bed bug bites left Hannah Stephenson covered in itchy red lumps after a July 26 night at Travelodge's Newmarket Road hotel in Cambridge, with blood-stained sheets and bugs visible on the pillow and bedding.
Stephenson, 31, said she first noticed itching and swelling on waking, then counted 37 bites on her left hand alone as more marks emerged through the day.
£2,000 in compensation has been accepted, but Stephenson said she felt ignored until photos of the bites were posted on TikTok; two weeks later, she said the swelling had eased but the marks remained conspicuous.
Travelodge said it began investigating as soon as the complaint was reported, apologized directly, and said affected and nearby rooms are removed from service for independent pest-control treatment.
The British Pest Control Association says bed bugs are typically spread through luggage, clothing and belongings rather than reflecting hotel cleanliness, underscoring a wider hospitality-sector problem.