Birmingham Airport Baggage Failure Strands Hundreds of Bags as Engineers Work to Fix System
Updated
Updated · bbc.co.uk · Aug 8
Birmingham Airport Baggage Failure Strands Hundreds of Bags as Engineers Work to Fix System
3 articles · Updated · bbc.co.uk · Aug 8
Summary
Hundreds of passengers who flew from Birmingham Airport on Friday and Saturday arrived without luggage after an ongoing baggage-system failure hit outbound flights.
A 05:40 BST airport alert said the problems were continuing, with engineers on site and terminal staff trying to process a growing backlog of bags.
Turkey-bound passenger Hayley Chapman said no luggage at all was loaded onto her flight, while others reported only a fraction of bags arriving and little guidance on compensation or liability.
Rome-bound traveler Simon Leyland said about 30 people on his cruise were affected; AirTags showed his bags had been routed through Liverpool, Manchester and Rome before he hoped to recover them in Corfu.
The disruption comes as some Bristol Airport flights are being diverted through Birmingham because of a runway defect, adding pressure while the airport tells passengers to arrive as advised by airlines.