FleetWorks, SONAR Integrate Live Rates Into AI Agents Handling 30,000 Daily Loads
Updated
Updated · FreightWaves · Aug 10
FleetWorks, SONAR Integrate Live Rates Into AI Agents Handling 30,000 Daily Loads
1 articles · Updated · FreightWaves · Aug 10
Summary
The integration is live now across FleetWorks’ phone, email and SMS agents, giving brokers and carriers SONAR’s TRAC spot rates and coverage scores during live freight negotiations.
SONAR’s lane-level data lets the agents work toward a bookable price within broker-set guardrails, then escalate out-of-market loads to human staff with the relevant market context attached.
FleetWorks said the move targets a common brokerage bottleneck: reps and automated tools often negotiate in one system while current market data sits in another, slowing quotes and load coverage.
The platform currently handles more than 30,000 daily loads across 40-plus brokerages and connects with more than 29,000 carrier MCs, giving the partnership immediate scale in freight booking workflows.
Activation is automatic for brokers that use both products and for carriers on FleetWorks, extending a broader push to embed high-frequency market intelligence directly into freight automation.