Steam Grants $109 Battlefield 6 Refund After 470 Hours as Removed Modes Stoke Backlash
Updated
Updated · Polygon · Aug 10
Steam Grants $109 Battlefield 6 Refund After 470 Hours as Removed Modes Stoke Backlash
3 articles · Updated · Polygon · Aug 10
Summary
$109.24 was refunded in full to a Battlefield 6 Phantom Edition owner who said Steam approved the request despite more than 470 hours played.
The player argued Battlefield 6 had removed advertised modes including King of the Hill, Squad Deathmatch and Rush without notice, making the purchased experience materially different.
Battlefield Studios has said the modes were only temporarily vaulted and moved to a weekly rotation to concentrate players and avoid inactive servers.
Steam normally offers no-questions-asked refunds only within two hours of playtime and two weeks of purchase, but it can still review exceptions case by case.
The reported approval, supported only by a screenshot and the player's account, could encourage similar claims from players in Battlefield 6 and other multiplayer games that later cut content.