Verizon Restores New Mexico Voice Service After Fiber Cuts Hit Thousands, Leaving Data Delays
Updated
Updated · Los Alamos Daily Post · Aug 14
Verizon Restores New Mexico Voice Service After Fiber Cuts Hit Thousands, Leaving Data Delays
3 articles · Updated · Los Alamos Daily Post · Aug 14
Summary
Voice calling was restored after multiple Verizon fiber cuts knocked out data, texting and home internet across Albuquerque, Santa Fe and other parts of New Mexico, with some phones stuck in emergency SOS mode.
Verizon said 911 service was not affected, though data sessions may still face delays as engineers continue repairs.
New Mexico's Office of Broadband Access and Expansion used the outage to press for fiber redundancy—alternate routes that keep traffic flowing when one line fails.
The agency has already put more than $1 million into resilient broadband work in Lincoln County and $500,000 into a backup route in Gallup after earlier outages and disasters.