Amarillo Reader Details 83-Year-Old Father's Smartphone Buying Struggles

1 articles · Updated · Amarillo Globe-News · Aug 7

Will Spell said a trip to buy a backup phone for his 83-year-old father exposed how hard it is to find a simple smartphone for older users.
Big-box store options, he wrote, came preloaded with games and social media rather than offering basic calling, texting and internet functions.
Spell said he disabled unwanted apps before mailing the phone, arguing that older users are left frustrated by devices that do not match their needs.
His letter broadens into a complaint that modern tech has grown less simple and leaves seniors more vulnerable to confusion and exploitation.