AI Chatbots Form 'Bot Loops' as 2 Sides Outsource Everyday Tasks

2 articles · Updated · The New York Times · Aug 16

Job applications, schoolwork, dating messages and customer-service disputes are increasingly being handled by chatbots on both ends, creating what the report calls “bot loops.”
Those loops emerge as people use AI to write resumes, essays or opening lines, while employers, teachers and recipients use separate AI tools to screen, grade or reply.
The result can feel hollow and frustrating because machines are effectively interacting with one another while the humans they represent stay at a remove.
Some executives and users still see upside: AI agents could eventually handle routine calls or even test dating matches for people, potentially saving time if the systems work smoothly.