Eightfold AI Faces Class Action Over 0-to-5 Hiring Scores and Secret Applicant Reports
Updated
Updated · The Guardian · Aug 19
Eightfold AI Faces Class Action Over 0-to-5 Hiring Scores and Secret Applicant Reports
1 articles · Updated · The Guardian · Aug 19
Summary
A California class action accuses Eightfold AI of using undisclosed automated screening to rank applicants and deny them a chance to see or challenge the results.
The suit centers on Eightfold’s 0-to-5 scoring system, which draws on résumés, LinkedIn and social-media data from more than 1 billion workers to predict job performance and prioritize interviews.
Erin Kistler, a product manager with nearly 20 years of experience, says she applied for thousands of jobs over four years at companies including PayPal, Microsoft and Netflix without landing a single interview.
Eightfold denied wrongdoing and said it would defend the case vigorously, while the lawsuit joins separate legal fights against Meta and IBM over alleged AI-driven employment discrimination.
About 90% of employers used some form of hiring automation last year, and the case could influence how far companies must disclose, audit and explain AI tools used in recruiting.