Updated
Updated · KETV Omaha · Aug 20
Spectrum Shifts Cox Customers to New Plans in September, Hiring 1,000 Across Former Cox Markets
Updated
Updated · KETV Omaha · Aug 20

Spectrum Shifts Cox Customers to New Plans in September, Hiring 1,000 Across Former Cox Markets

3 articles · Updated · KETV Omaha · Aug 20

Summary

  • September will mark Spectrum’s rollout of its own products and pricing across former Cox markets, while existing Cox customers keep their current plans, prices and equipment for now.
  • Spectrum said customers who later switch will get faster internet options, and Cox internet users will receive one free year of Spectrum Mobile before unlimited service moves to $30 a month.
  • Traditional TV customers are also set to gain bundled streaming services including Disney+, Hulu and ESPN at no added cost as Spectrum replaces Cox offerings.
  • More than 1,000 sales and service jobs are being added across the former Cox footprint, with CEO Chris Winfrey estimating about 15% could be in Nebraska.
  • The Cox brand will gradually disappear starting in September as Spectrum extends its branding and service packages through the acquired markets.

Insights

How will Charter's ambitious plan to onshore thousands of Cox jobs back to the U.S. impact the long-term cost of your internet bill?
What hidden risks await former Cox customers who rely on their old email addresses during Spectrum's massive 24-month account migration?
Will Spectrum's promise of free streaming hold up, or is this $34.5 billion mega-merger a trap for future price hikes?