Dutch Regulators Fine Uber €825 Million Over Automated Driver Suspensions
Updated
Updated · The Associated Press · Aug 21
Dutch Regulators Fine Uber €825 Million Over Automated Driver Suspensions
3 articles · Updated · The Associated Press · Aug 21
Summary
Dutch data protection authorities fined Uber 825 million euros ($964 million), saying the company used software from 2018 to 2022 to suspend driver accounts—sometimes permanently—without human review.
The regulator said that practice breached the EU’s GDPR ban on fully automated decision-making and that Uber also failed to tell drivers their accounts were being judged automatically.
Uber said the case concerns historic policies discontinued years ago, disputed both the ruling and the size of the fine, and plans to appeal while pointing to current human reviews and driver appeal options.
The penalty is the Dutch authority’s fourth against Uber and far exceeds its previous biggest one: a 290 million euro fine in 2024 over transfers of European drivers’ personal data to the United States.