Updated
Updated · KSBW Monterey · Aug 21
Spectrum Outage Knocks San Benito, South Santa Clara Offline After 1 Fiber Damage Incident
Updated
Updated · KSBW Monterey · Aug 21

Spectrum Outage Knocks San Benito, South Santa Clara Offline After 1 Fiber Damage Incident

1 articles · Updated · KSBW Monterey · Aug 21

Summary

  • Spectrum customers in San Benito County and south Santa Clara County were without internet for most of Friday, with outages reported in Gilroy, Morgan Hill, Hollister and San Juan Bautista.
  • Spectrum said third-party fiber damage tied to construction activity caused the disruption and that it was working with providers to restore service.
  • No restoration timeline was provided, leaving customers in the affected communities without a clear estimate for when service would fully return.

Insights

A single construction mistake plunged entire California counties into digital darkness; why is our critical internet infrastructure so fragile?
Who is truly to blame when a severed cable cuts off emergency connectivity, and why wasn't a backup system in place?