Updated
Updated · Yahoo Finance · Aug 25
89% of US Insurers Plan to Hold or Add Staff as 78% Expect Revenue Growth
Updated
Updated · Yahoo Finance · Aug 25

89% of US Insurers Plan to Hold or Add Staff as 78% Expect Revenue Growth

3 articles · Updated · Yahoo Finance · Aug 25

Summary

  • Forty-nine percent of U.S. insurance carriers plan to add staff over the next 12 months, while 40% expect to hold headcount steady, according to the latest Jacobson Group-Aon labor market study.
  • That outlook would lift industry employment by 0.78%, but the hiring is aimed largely at backfilling key roles and adding talent rather than expanding for growth, even as revenue expectations improve.
  • Seventy-eight percent of companies expect revenue growth, up 6 points from January, while 11% plan staff cuts—higher than January's 7% but below 14% a year earlier.
  • Technology, underwriting and claims remain the biggest hiring needs, and actuarial, technology and executive jobs are still the hardest to fill, though recruiting difficulty eased in 9 of 12 job categories from July 2025.
  • Hybrid work continues to dominate the sector's staffing model: 74% of carriers expect most employees to work hybrid schedules in the next six months, while 7% still require daily office attendance.

Insights

With AI reshaping insurance, why are carriers struggling to fill tech roles despite national hybrid hiring?
If most insurers plan to hire, why did the sector actually lose thousands of jobs recently?
As the insurance workforce ages rapidly, who will manage the complex claims that AI cannot resolve?