Salesforce, Anthropic Launch 37-Skill Claudeforce Plugin as CRM Faces AI Pressure
Updated
Updated · CNBC · Aug 26
Salesforce, Anthropic Launch 37-Skill Claudeforce Plugin as CRM Faces AI Pressure
2 articles · Updated · CNBC · Aug 26
Summary
Claudeforce will debut as a Claude plugin with 37 pre-built sales skills, letting users draft emails, update Salesforce records and take other actions from inside the chatbot.
The launch expands Salesforce and Anthropic's strategic partnership and starts with a select pilot group before moving to preview next month, with more skills due later this year.
Salesforce said it plans broader integrations across Claude, Salesforce and Slack, marking the first time it has attached its "force" suffix to another company's product name.
Investors have pressed software companies over whether AI tools could displace them; Salesforce shares were down about 22% this year before rising 12% after hours alongside a quarterly earnings beat.
Anthropic is pushing harder into enterprise sales as its annualized revenue run rate reached $65 billion at the end of July, up sevenfold from a year earlier.