Updated
Updated · Journal Record · Aug 27
Survey Finds 91% of U.S. Managers Weigh Personality as Much as Skills in Hiring
Updated
Updated · Journal Record · Aug 27

Survey Finds 91% of U.S. Managers Weigh Personality as Much as Skills in Hiring

3 articles · Updated · Journal Record · Aug 27

Summary

  • 91% of U.S. hiring managers said personality matters as much as professional skills, and 86% said it can outweigh a candidate’s skills gap, according to an Express Employment Professionals-Harris Poll survey.
  • 61% of managers said they judge personality through informal interactions such as pre- or post-interview conversations, emails and exchanges with administrative staff, while 87% said a first conversation can reveal whether a candidate will succeed.
  • 94% of job seekers said employers have evaluated their personality during hiring, using informal interactions, situational questions, behavioral interviews, reference checks and personality assessments.
  • Reliability and honesty topped the traits both sides value most, and older workers—especially baby boomers and Gen X—were more likely than millennials and Gen Z to say they possess those traits.
  • 99% of hiring managers said a positive or approachable personality can speed career advancement, extending personality’s influence beyond hiring into performance reviews and long-term success.

Insights

If personality now outweighs technical skills, are companies risking their future by hiring charismatic candidates who lack core competencies?
Are employers secretly using "personality fit" as a legal loophole to hire based on unconscious biases rather than actual talent?
Could a casual chat with a receptionist be the hidden test that actually decides your entire career trajectory?