NaLA Survey Finds 80% of Lifeline Users Would Lose Service as USF Future Faces Review
Updated
Updated · BroadbandBreakfast.com · Aug 27
NaLA Survey Finds 80% of Lifeline Users Would Lose Service as USF Future Faces Review
1 articles · Updated · BroadbandBreakfast.com · Aug 27
Summary
More than 80% of Lifeline subscribers said they would lose phone or internet service entirely without the federal benefit, according to the National Lifeline Association's 2026 survey.
NaLA said the findings came from more than 83,000 responses across 20 questions, giving the industry group fresh data on how heavily low-income households depend on the program.
The survey lands as policymakers weigh the future of the Universal Service Fund, which finances Lifeline and has become a focal point in broader telecom funding debates.
That timing positions the results as evidence for supporters arguing the subsidy remains critical to keeping vulnerable Americans connected.