Northwest Indiana Residents Seek Comcast Outage Credits After Aug. 11 Storm Cut Service
Updated
Updated · nwitimes.com · Sep 3
Northwest Indiana Residents Seek Comcast Outage Credits After Aug. 11 Storm Cut Service
3 articles · Updated · nwitimes.com · Sep 3
Summary
Comcast customers in Northwest Indiana must manually request prorated credits for cable, internet or phone outages tied to the Aug. 11 storm rather than receiving them automatically.
Days after power returned in some areas, many residents found their bills unchanged despite losing service during the widespread outage, prompting refund requests.
The storm uprooted trees, downed power lines, damaged homes and vehicles, and overturned a semi, leaving communities across the Region dealing with prolonged disruptions.
Cleanup and recovery have stretched on for weeks, with utility repairs, delayed bill relief from other providers and emergency food support underscoring the storm's broader toll.