Dunkin' Franchise Operator, 2 Staffing Agencies Face $1.46 Million Penalty for Massachusetts Labor Violations
Updated
Updated · Boston.com · Sep 3
Dunkin' Franchise Operator, 2 Staffing Agencies Face $1.46 Million Penalty for Massachusetts Labor Violations
1 articles · Updated · Boston.com · Sep 3
Summary
$1.46 million in citations was issued to Northern Management Group, D and J Services Group, and Prime Management Services, with restitution ordered for 100 workers and the state.
Massachusetts investigators said the companies misclassified some Dunkin' workers as independent contractors even though they worked under NMG's direction in core roles such as managers, bakers, and coffee makers.
Between August 2023 and August 2025, the companies also allegedly missed the state's six-day wage deadline and often failed to pay workers for travel between Dunkin' locations.
Prime and D&J drew additional violations under the Temporary Workers Right to Know Law after failing to provide requested job orders during the attorney general's investigation.