Updated
Updated · BBC.com · Sep 11
Aurigny Executive Recalls 9/11 Shock as Aviation Tightened Safety After Nearly 3,000 Deaths
Updated
Updated · BBC.com · Sep 11

Aurigny Executive Recalls 9/11 Shock as Aviation Tightened Safety After Nearly 3,000 Deaths

1 articles · Updated · BBC.com · Sep 11

Summary

  • Philip Saunders, now Aurigny’s chief commercial officer, said he felt “total numbness” when he was pulled from a British Airways conference and saw the Twin Towers burning on Sept. 11, 2001.
  • After the attacks grounded flights, he said airlines had to rethink “every possible aspect” of restarting safely, stripping metal cutlery and glassware from cabins and initially halting catering altogether.
  • The hijackings killed almost 3,000 people after two planes hit New York’s World Trade Center, a third struck the Pentagon and a fourth crashed in Pennsylvania when passengers fought back.
  • Saunders said aviation has become much safer since 9/11, but senior airline leaders still carry a constant sense of responsibility as the industry marks 25 years since the attacks.

Insights

How did the hidden crisis of a 1990 hostage flight secretly shape the industry's drastic response to the 9/11 terror attacks?
As aviation security evolves past 9/11, are airlines truly prepared for invisible modern dangers like cyberattacks and rogue drones today?