Minneapolis-St. Paul Tops JD Power's 2026 Mega Airport Ranking as Satisfaction Rises 14 Points
Updated
Updated · USA TODAY · Sep 16
Minneapolis-St. Paul Tops JD Power's 2026 Mega Airport Ranking as Satisfaction Rises 14 Points
3 articles · Updated · USA TODAY · Sep 16
Summary
Minneapolis-St. Paul International led JD Power’s 2026 mega-airport rankings, topping U.S. hubs that handle at least 33 million passengers a year; Detroit and Phoenix placed second and third.
Nearly 25,000 U.S. and Canadian travelers drove the study, which found mega-airport satisfaction rose 14 points on a 1,000-point scale as terminals improved passenger flow, dining and amenities.
Tampa ranked first among large airports serving 10 million to 32.9 million passengers, while Charleston led the medium-airport category for facilities handling 4.5 million to 9.9 million travelers.
JD Power said years of capital projects across North American airports are now translating into better scores for ease of travel, trust and terminal facilities despite heavy passenger volumes.