East Coast Flight Disruptions Trigger Full Refund Rights After 1 Severed Fiber Cable
Updated
Updated · Fox News · Sep 26
East Coast Flight Disruptions Trigger Full Refund Rights After 1 Severed Fiber Cable
3 articles · Updated · Fox News · Sep 26
Summary
Thousands of East Coast flight delays and cancellations left travelers entitled to full cash refunds under U.S. law if they decline rebooking after Monday’s outage.
A severed fiber optic cable disrupted air traffic control communications, and Transportation Secretary Sean Duffy blamed Amtrak before Amtrak said the incident occurred on New Jersey Transit property involving an NJ Transit contractor.
Up to $700 in EU-style compensation does not apply here, AirHelp’s chief legal officer said, because the disruption was outside airline control rather than caused by an airline fault.
Rebooked passengers forfeit the refund option once they take the replacement flight, and travelers may need to actively request food vouchers, ground transport or hotel help from airlines.