Updated
Updated · The Guardian · Oct 3
Michael Safi Explores 1 Billion AI Chatbot Users in Black Box Podcast
Updated
Updated · The Guardian · Oct 3

Michael Safi Explores 1 Billion AI Chatbot Users in Black Box Podcast

1 articles · Updated · The Guardian · Oct 3

Summary

  • Black Box: The Chatbots | Life Raft | Ep 4 examines how people are turning to AI chatbots for intimate guidance, wellbeing support and advice they may act on.
  • Michael Safi tells that shift through two cases: a woman struggling to leave a relationship and a man desperate to quit drinking.
  • The episode frames those stories as part of a broader change in daily life, with more than 1 billion people now talking to chatbots designed to feel connective and responsive.
  • Support information accompanying the podcast points listeners in Australia, the UK and the US to addiction and crisis helplines, underscoring the real-world vulnerability tied to the subject.

Insights

Are AI chatbots curing our loneliness, or secretly training us to prefer agreeable machines over real human connection?
What happens when an emotionally dependent user receives fatally flawed advice from an AI during a mental health crisis?