Updated
Updated · OpenAI · Oct 22
Uber Rolls Out ChatGPT Work to 30,000 Employees After 1,000-Staff Pilot
Updated
Updated · OpenAI · Oct 22

Uber Rolls Out ChatGPT Work to 30,000 Employees After 1,000-Staff Pilot

3 articles · Updated · OpenAI · Oct 22

Summary

  • More than 30,000 Uber employees gained access to ChatGPT Work on Thursday, making it the company’s first enterprise-wide agentic platform for knowledge work.
  • The rollout expands a 1,000-employee pilot into a system that can handle multi-step tasks inside ChatGPT Enterprise, from research and meeting briefs to presentations, data analysis and cross-app workflows.
  • Google Drive, Gmail, Google Calendar and Slack are among the connected tools, while GPT-6.1 Sol becomes the default model and voice and image features broaden how teams can use the platform.
  • Uber said internal AI training, approved integrations and an AI skills library will support adoption across operations, finance, marketing and product, while engineers continue using Codex for coding work.
  • The deployment deepens Uber’s partnership with OpenAI and fits a broader AI strategy, with both companies planning to share adoption data, use cases and measurable results later.

Insights

After blowing its 2026 AI budget early, how exactly is Uber funding a massive 30,000-seat rollout of ChatGPT Work?
Will giving 30,000 Uber employees unstructured AI access spark an enterprise productivity revolution, or create a costly governance nightmare?