SAP Extends AI Roleplays to 100-Plus Certification Renewals as Analysts Press for Scoring Transparency
Updated
Updated · Computerworld · Oct 23
SAP Extends AI Roleplays to 100-Plus Certification Renewals as Analysts Press for Scoring Transparency
3 articles · Updated · Computerworld · Oct 23
Summary
SAP now lets professionals renew more than 100 certifications through AI roleplays that simulate customer interactions, adding applied-skill testing to its annual Stay Certified process.
The new option builds on last year's certification overhaul, shifting renewal away from rote quizzes toward real-world use cases tied to the latest SAP product releases, with immediate feedback on performance.
Users still have alternatives: a standalone renewal quiz, a full exam retake, or a pilot event-based hands-on path at SAP TechEd Berlin; renewals must be completed within a 90-day window before expiry.
A $1,452-a-year SAP Learning Hub subscription is required for the standard renewal path, a setup analysts said makes transparency more important because SAP provides the training, the AI scenario and the grading.
Analysts broadly backed the move as closer to real consulting work, but questioned how AI scoring is calibrated, audited and appealed—and whether roleplays truly measure consultant competence.