Apple Replaces Cracked iPhone Duo Units as Dh8,499 Foldable Faces Early Display Failures
Updated
Updated · The National · Oct 25
Apple Replaces Cracked iPhone Duo Units as Dh8,499 Foldable Faces Early Display Failures
3 articles · Updated · The National · Oct 25
Summary
Apple has started replacing some iPhone Duo handsets after users reported cracked screens, bright display lines and dead pixels within hours of the foldable's launch.
Damage reports center on vertical cracks near the hinge, and Apple is sending failed devices to its California engineering teams to examine what caused the early breakdowns.
The problems hit despite scarce supply: the Duo, priced at Dh8,499 to Dh13,599 in the UAE, sold out quickly and some delivery dates have already slipped into next year.
Supply constraints may slow repairs as well, with one US customer saying T-Mobile cannot replace any Duo parts until January, underscoring pressure on Apple's first foldable rollout.