Updated
Updated · CNBC · Oct 26
Apple Replaces $1,999 iPhone Duo Units as Inner Screens Break Near Hinge
Updated
Updated · CNBC · Oct 26

Apple Replaces $1,999 iPhone Duo Units as Inner Screens Break Near Hinge

3 articles · Updated · CNBC · Oct 26

Summary

  • Apple said Monday a “small number” of iPhone Duo phones are suffering inner-display failures, with affected users told to seek replacements through AppleCare.
  • iFixit linked the damage to the foldable’s hinge area, saying some users reported a crunch while opening or closing the phone before bright horizontal lines appeared across the screen.
  • Apple lists out-of-warranty inner-screen repairs at $999, raising the stakes for buyers of the foldable, which started at $1,999 and reached stores Friday after heavy pre-order demand.
  • The issue revives a long-running weakness in foldables dating to early Samsung models in 2019, even as Apple says developers are already updating apps for the Duo’s larger unfolded display.

Insights

Will Apple secretly redesign the iPhone Duo's hinge to fix the cracking issue, leaving early adopters with defective devices?
What hidden design flaw inside the iPhone Duo's complex hinge is causing screens to shatter within hours of unboxing?
Are AI-generated images exaggerating the iPhone Duo screen defect, or is Apple downplaying a massive hardware disaster?