Updated
Updated · BBC.com · Nov 12
Microsoft Restarts Servers After Global Outage Hits Teams, Outlook and Copilot
Updated
Updated · BBC.com · Nov 12

Microsoft Restarts Servers After Global Outage Hits Teams, Outlook and Copilot

3 articles · Updated · BBC.com · Nov 12

Summary

  • Microsoft said connectivity problems spread beyond the US and could affect users in any region, disrupting Teams, Outlook and Copilot on Thursday.
  • A number of servers became unexpectedly unavailable, the company said, creating elevated infrastructure load that was not caused by a traffic surge and triggering connectivity errors.
  • By 19:50 GMT, Microsoft said it was testing a configuration fix because the issue was causing servers to fail automated health checks and become unavailable.
  • At around 18:30 GMT, Downdetector showed a spike in UK user reports, extending earlier North America-focused disruption into a broader global outage.

Insights

What hidden infrastructure failure caused over 22,000 Microsoft users to suddenly lose access to their emails?
Are your delayed emails safe, or did this mysterious server crash permanently erase critical business communications?