Updated
Updated · CNBC · Aug 5
Salesforce Promotes Miguel Milano to COO as Shares Fall 27% in 2026
Updated
Updated · CNBC · Aug 5

Salesforce Promotes Miguel Milano to COO as Shares Fall 27% in 2026

1 articles · Updated · CNBC · Aug 5

Summary

  • Miguel Milano, who rejoined Salesforce in 2023 as chief revenue officer, was promoted to chief operating officer under CEO Marc Benioff in a move announced Wednesday.
  • The reshuffle broadens Salesforce's leadership bench after past co-CEO experiments ended with the departures of Keith Block and Bret Taylor, while Robin Washington keeps her chief operating and financial officer title.
  • Srini Tallapragada is leaving after 14 years, and Rohan Kumar, who joined from Microsoft in June, will become chief platform and engineering officer; Alexa Vignone adds the revenue chief title.
  • Salesforce is making the changes as its stock has dropped 27% this year and another 4% after hours Wednesday, with software shares pressured by fears AI could disrupt cloud vendors.
  • The company is betting on Agentforce to counter that pressure: revenue growth has accelerated this year, and annualized revenue from the AI service topped $1 billion in May.

Insights

With massive layoffs funding new AI-native hires, will Marc Benioff’s aggressive restructuring secure Salesforce’s future or alienate its core enterprise base?
As Slack transforms into an autonomous AI hub, will ex-Microsoft executives be the key to reversing Salesforce's massive stock plunge?