TidalHealth Restores Systems After Aug. 13 Sprinkler Pipe Damage Disrupted 3 Hospitals
Updated
Updated · Delmarva Now · Aug 14
TidalHealth Restores Systems After Aug. 13 Sprinkler Pipe Damage Disrupted 3 Hospitals
3 articles · Updated · Delmarva Now · Aug 14
Summary
Friday operations are expected to return to normal across all TidalHealth locations as phone, internet and other systems continue coming back online after the Aug. 13 outage.
A sprinkler pipe damaged during construction of a new Observation Unit at TidalHealth Peninsula Regional triggered the failure, knocking out connectivity, taking TidalHealth.org offline and disrupting air-handling systems for operating rooms.
TidalHealth.org has been restored and the affected air-handling systems are operating normally, while other technology and communication systems are still being stabilized.
Patient care continued during the outage, though TidalHealth Peninsula Regional, Nanticoke and Atlantic were briefly placed on divert status; all outpatient appointments on Aug. 13 were canceled and urgent care sites reopened at 2 p.m.
Patients with Aug. 14 appointments were told to arrive as scheduled unless contacted directly, signaling the system's shift from emergency workarounds back to routine operations.