TidalHealth Reports Comcast Outage at 4 Salisbury Sites, Disrupting Internet and Phones
Updated
Updated · Delmarva Now · Aug 17
TidalHealth Reports Comcast Outage at 4 Salisbury Sites, Disrupting Internet and Phones
2 articles · Updated · Delmarva Now · Aug 17
Summary
Several TidalHealth facilities in Salisbury lost internet and phone service around 1:55 p.m., including Geriatrics, FamilyLab, the Giving House and the Gynecologic Oncology Clinic.
Comcast told the health system a local regional outage caused the disruption and said service is expected to be restored by the end of the day, though no exact time was given.
Patients with scheduled appointments were told to still report as planned unless their care team contacts them directly, while staff work to limit service interruptions.
The disruption comes 4 days after TidalHealth suffered a systemwide phone and internet outage tied to a power failure caused by a damaged sprinkler pipe during construction.
After two recent outages, how is TidalHealth ensuring doctors can access critical patient records when the internet suddenly fails?
What hidden vulnerabilities in local infrastructure are leaving Salisbury's essential healthcare facilities at the mercy of unpredictable internet blackouts?
Will this string of connectivity failures force hospitals to completely rethink their reliance on single commercial internet providers?