Claude AI Restores Service After 15,000 Authentication Error Reports
Updated
Updated · Hindustan Times · Aug 17
Claude AI Restores Service After 15,000 Authentication Error Reports
3 articles · Updated · Hindustan Times · Aug 17
Summary
Anthropic said service was restored Sunday evening across claude.ai, platform.claude.com, the Claude API, Claude Code and Claude Cowork after a brief nationwide disruption.
More than 15,000 outage reports hit Downdetector by 6:15 p.m. EDT, with users across the US seeing an “authentication service unavailable” error and losing access to the chatbot.
Anthropic first said it was investigating authentication issues, then deployed a fix and monitored recovery before declaring the incident resolved.
The company has not disclosed a cause, leaving unanswered what triggered the outage that briefly disrupted consumer and developer-facing Claude services.