Updated
Updated · The Verge · Aug 17
Whisker’s $899 Litter-Robot 5 Pro Misses Cat ID and Waste Tracking
Updated
Updated · The Verge · Aug 17

Whisker’s $899 Litter-Robot 5 Pro Misses Cat ID and Waste Tracking

3 articles · Updated · The Verge · Aug 17

Summary

  • Six months of testing found Whisker’s $899 Litter-Robot 5 Pro handled scooping well but failed at its headline AI features, especially Cat ID facial recognition and WasteID waste classification.
  • The system repeatedly confused two very different-looking cats, merged their profiles, misassigned visits and weights, and produced no useful health insight despite Whisker’s $8-a-month subscription.
  • Whisker told the reviewer one unit’s gas sensor was miscalibrated and later said the scale was also off, with a full replacement needed to fix some of the errors.
  • Several software updates, including a new Patterns summary, arrived months after launch, but the review says owners were paying for features that still lacked reliable waste-type detail.
  • The review recommends skipping the AI premium for now: the 5 Pro and cheaper models still automate litter cleaning effectively, but the promised health-monitoring intelligence is not yet ready.

Insights

Why are pet owners paying a monthly fee for a premium AI litter box that cannot even tell their cats apart?
Could the always-on camera in this $899 smart litter box be secretly recording your bathroom habits instead of your cat's?