OpenAI Users Get ChatGPT Cancellation Guide as GPT-4o Retirement and 295% Uninstalls Spur Doubts
Updated
Updated · Engadget · Aug 24
OpenAI Users Get ChatGPT Cancellation Guide as GPT-4o Retirement and 295% Uninstalls Spur Doubts
1 articles · Updated · Engadget · Aug 24
Summary
ChatGPT subscribers can cancel in a few clicks through the same channel they used to sign up—chatgpt.com, Apple or Google Play—and OpenAI advises doing so at least 24 hours before the next billing date.
GPT-4o’s February 13, 2026 retirement and OpenAI’s February defense deal have fueled reassessment of paid plans, with Sensor Tower data showing US ChatGPT app uninstalls jumped 295% day over day after the DoD agreement.
Canceling stops future renewals but does not delete an OpenAI account or erase chat history; training opt-outs, Temporary Chats and permanent account deletion are separate settings.
Paid features remain active until the current billing period ends, and refunds are not automatic—OpenAI says chatgpt.com and Google Play users can request them, with 14-day eligibility in some cases.