CNET Names GFiber Top ISP With 4.72 Score as T-Mobile, Starlink Win Key Categories
Updated
Updated · CNET · Sep 1
CNET Names GFiber Top ISP With 4.72 Score as T-Mobile, Starlink Win Key Categories
1 articles · Updated · CNET · Sep 1
Summary
GFiber led CNET’s People’s Picks ISP awards with a 4.72 out of 5 satisfaction score, topping fiber, customer service, price, reliability and speed in the reader survey.
T-Mobile Home Internet won the 5G category at 4.20, while Starlink posted a 4.47 overall satisfaction score and 4.59 for reliability, reflecting gains for satellite service despite weaker price ratings.
Regional winners were Sonic in the West, EPB in the South, T-Mobile in the Northeast and Quantum in the Midwest; EPB scored 5 out of 5 for satisfaction, speed and reliability.
CNET said the results highlight the factors readers value most when choosing broadband—speed, price, reliability and support—with 86% of U.S. adults reporting Wi-Fi issues earlier this year.