CNET Crowns GFiber Top ISP at 4.72, T-Mobile Wins 5G as Starlink Leads Satellite
Updated
Updated · CNET · Sep 2
CNET Crowns GFiber Top ISP at 4.72, T-Mobile Wins 5G as Starlink Leads Satellite
2 articles · Updated · CNET · Sep 2
Summary
GFiber led CNET’s reader-driven People’s Picks with a 4.72 out of 5 satisfaction score, topping rivals on reliability, speed, price and customer support.
T-Mobile Home Internet won the 5G category with a 4.20 score, helped by stable speeds, few outages and no unexpected price hikes; Starlink led satellite at 4.47 overall and 4.59 for reliability.
Regional winners were Sonic in the West, EPB in the South, T-Mobile in the Northeast and Quantum in the Midwest, where Quantum posted 4.67 overall and a perfect 5 for reliability.
The survey highlights speed and price as the biggest factors for shoppers, while reliability remains a pain point nationally—CNET says 86% of U.S. adults have experienced Wi-Fi problems earlier this year.