Updated
Updated · Android Authority · Sep 3
Galaxy Watch Ultra Bezels Detach, Leaving Some Owners With $300 Repair Bills
Updated
Updated · Android Authority · Sep 3

Galaxy Watch Ultra Bezels Detach, Leaving Some Owners With $300 Repair Bills

1 articles · Updated · Android Authority · Sep 3

Summary

  • $300 repair quotes are hitting some Galaxy Watch Ultra owners after bezels and faceplates reportedly detached on their own, including cases users say were initially treated as warranty-covered.
  • Reddit and Facebook posts describe the parts separating from the frame without obvious damage, with Samsung in at least one case directing the owner to uBreakiFix for service.
  • Similar complaints date back about a year, including reports of a raised bezel after two weeks of use, suggesting the issue is not entirely new.
  • Most reports appear tied to the first-generation 2024 Galaxy Watch Ultra and its 2025 refresh, while no similar bezel-detachment complaints were cited for the Galaxy Watch Ultra 2.

Insights

Why are Samsung's rugged Galaxy Watch Ultra faceplates suddenly falling off, and will you be hit with a massive surprise repair bill?
Could fixing your broken Galaxy Watch Ultra actually destroy its extreme water resistance, leaving you with a permanently compromised device?