Updated
Updated · The Guardian · Sep 7
UK GP Says AI Scribes Create More Errors, Saving 0 Time in Consultations
Updated
Updated · The Guardian · Sep 7

UK GP Says AI Scribes Create More Errors, Saving 0 Time in Consultations

1 articles · Updated · The Guardian · Sep 7

Summary

  • Dr Mary Gibbs, an out-of-hours GP in Manchester, said AI-generated consultation notes often contain meaningful errors and do not save time for clinicians reviewing patients.
  • Phone-triage records produced with AI are often long, repetitive and sometimes contradictory, she said, forcing both the first clinician and the next doctor to recheck details rather than rely on the note.
  • Gibbs said patient histories she takes frequently differ significantly from the AI-written account, making drug names, diagnoses and other key details harder to trust in clinical decisions.
  • Her criticism adds frontline detail to wider concerns raised last week that NHS AI scribes can get medicines and diagnoses wrong, while also risking erosion of doctors' note-writing skills.