Siri Misroutes 82-Year-Old to Scam Call, Nearly Costing Her $100,000 Savings
Updated
Updated · Fox News · Sep 11
Siri Misroutes 82-Year-Old to Scam Call, Nearly Costing Her $100,000 Savings
2 articles · Updated · Fox News · Sep 11
Summary
An 82-year-old Massachusetts woman says a Siri request to call American Express routed her to scammers who nearly tricked her into sending away $100,000 in retirement savings.
The call appears to have combined a fake customer-service number with an overpayment scam: a supposed $1,000 credit was inflated to $100,000, and she was told to return the excess through Bank of America.
Virginia hung up and froze her Bank of America account when the numbers stopped making sense, preventing any transfer before the money left her control.
The Better Business Bureau has warned that fake support numbers can surface through voice assistants and search results, giving scams extra credibility because users may never see the number before a call connects.
The case underscores a basic safeguard for financial calls: use the number on the back of your card or in the official banking app, not a voice assistant or search result.