Direct Communications Restores Eagle Mountain Internet After Sept. 19 DDoS Attack
Updated
Updated · KUTV 2News · Sep 21
Direct Communications Restores Eagle Mountain Internet After Sept. 19 DDoS Attack
1 articles · Updated · KUTV 2News · Sep 21
Summary
An upstream provider's fix restored network stability after a Sept. 19 cyberattack knocked out or slowed Direct Communications internet service across Eagle Mountain, Utah.
Direct Communications said unusually high traffic matched a distributed denial-of-service attack, which also disrupted upstream providers and caused packet loss, slow speeds and complete outages.
Some customers may still see reduced performance; the company advised rebooting routers for about 30 seconds to reconnect.
Customers who factory-reset routers during the outage will need to set them up again as Direct Communications continues monitoring the network.