OpenAI Launches ChatGPT Business Hub and Agents for 1.2 Billion Weekly Users
Updated
Updated · OpenAI · Nov 10
OpenAI Launches ChatGPT Business Hub and Agents for 1.2 Billion Weekly Users
3 articles · Updated · OpenAI · Nov 10
Summary
OpenAI rolled out “Businesses in ChatGPT” in beta, letting eligible companies claim profiles, update details and add product feeds inside a new Business Hub.
Business Agents are launching first for eligible U.S. ecommerce and online service companies, giving users a separate, clearly labeled chat to ask follow-up questions about products and services.
Business Hub also shows aggregated metrics such as mentions, website clicks and discovery topics, while OpenAI says it will not share users’ conversations or agent chats with businesses.
Shopify merchants can connect stores for streamlined verification, and sponsored Business Agents can serve as destinations for ChatGPT Ads with labeled placements.
The launch is an early step in bringing businesses deeper into ChatGPT, with OpenAI planning broader market and category expansion over time.