Microsoft Outage Forces Traders to Use Phones and Faxes at 3 Major Exchanges
Updated
Updated · Bloomberg · Nov 13
Microsoft Outage Forces Traders to Use Phones and Faxes at 3 Major Exchanges
3 articles · Updated · Bloomberg · Nov 13
Summary
Traders across Asia and Europe shifted deals to phone, WhatsApp and even fax after a worldwide Microsoft software outage crippled communications and email.
Singapore desks said some banks could not complete financing deals, showing the disruption was hitting transaction flow rather than just internal messaging.
Euronext, Nasdaq and Deutsche Boerse all reported email problems, while Japanese firms said trades were being handled by fax and Indian brokerages warned of delays answering emailed queries.
The outage rippled through multiple time zones and market functions, underscoring how heavily global trading still depends on Microsoft systems for routine execution and client communication.