DoorDash Launches AI Food Ordering in Apple Messages, Opens U.S. Waitlist
Updated
Updated · TechCrunch · Sep 30
DoorDash Launches AI Food Ordering in Apple Messages, Opens U.S. Waitlist
3 articles · Updated · TechCrunch · Sep 30
Summary
DoorDash on Wednesday rolled out a text-to-order AI agent in Apple Messages, letting U.S. users join a waitlist for a service that places food orders from chat prompts.
Apple Messages becomes the ordering interface: users can text requests such as “order my usual,” ask for a specific dish or local recommendation, and receive suggested carts with food photos.
Group orders are a key use case, with the agent built to handle mixed dietary preferences and different quantities in a single order.
DoorDash is using the launch to press its advantage against Uber Eats and Grubhub as delivery platforms race to adopt personal AI agents that bypass traditional apps and websites.
Separately, DoorDash said it will begin testing delivery drones with select restaurants in Northern California.