Updated
Updated · WRAL News · Oct 29
Adams Point Residents Lose Water, Power and Internet as T-Mobile Fiber Work Disrupts Homes
Updated
Updated · WRAL News · Oct 29

Adams Point Residents Lose Water, Power and Internet as T-Mobile Fiber Work Disrupts Homes

2 articles · Updated · WRAL News · Oct 29

Summary

  • Adams Point residents near Garner said they lost water, power or internet at various times over the past week during construction tied to a T-Mobile fiber line.
  • A water main break linked by residents to the digging has been repaired, but outages still disrupted daily life, including remote work and access to water needed for a dog's medication.
  • Residents said crews were digging in yards and questioned why utility lines were not clearly marked before excavation to avoid damaging basic services.
  • Lumos, which is handling the work, said resident and crew safety is its top priority and that it is trying to minimize impacts, respond quickly and keep the community informed.
  • With construction still moving through the neighborhood, some residents said they fear more service interruptions as crews get closer to additional homes.

Insights

As Lumos expands T-Mobile fiber through Adams Point, how many more outages could residents face—and who pays when essential services are hit?
Why did a fiber project knock out water, power, and internet in one Garner neighborhood, and were underground lines properly verified first?
If 811 markouts are standard, what went wrong before crews reportedly struck a water main and disrupted daily life for Adams Point residents?